We have taken every precaution to make your transactions secure. Our Internet site is built on the secure shopping cart system, which utilizes industry-standard security measures, including SSL (Secure Sockets Layer), an encryption technology that works with Netscape Navigator and Microsoft Internet Explorer. All account information submitted to us is safely isolated from unauthorized Internet access.

BigChinaStore.com guarantees that every transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at www.BigChinaStore.com

Actually we don't store your credit card information at all. This means that we don't even know your credit card numbers once you submitted your credit card information. We use the secure online credit card processing service from our industry leader Authorize.net, the same credit card processing company that many other e-commerce web sites are using. Your credit card information is actually more secure than you shop at any retail store.

If you are not happy with our product, just return it to us. (Phone card is excluded from return once the pin number is delivered.) Customers pay all merchandize return shipping cost. Please see Shipping & Returns for detail.